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TERMS OF SERVICE

She Means Business

Website: www.shemeansbusinesstx.com
Effective Date: July 24, 2026

These Terms of Service (“Terms”) govern your access to and use of the She Means Business website and all memberships, events, programs, digital resources, community spaces, communications, and related products or services offered under the She Means Business name.

“She Means Business,” “SMB,” “we,” “our,” and “us” refer to She Means Business and the person or legal entity identified as the seller on the applicable checkout page, receipt, invoice, or registration.

By creating an account, registering for an event, purchasing a membership or other offering, checking a box accepting these Terms, or otherwise using the Services, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not purchase or use the Services.

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1. Definitions

For purposes of these Terms:

“Member” means an individual with an active SMB membership.

“Membership” means a recurring monthly or annual SMB membership purchased through our website or otherwise approved by SMB.

“Event” means an in-person or virtual networking event, workshop, social, luncheon, retreat, conference, masterclass, meeting, training, or similar gathering offered by SMB.

“Digital Content” means recordings, videos, downloads, templates, guides, workbooks, PDFs, training materials, emails, member resources, or other digital materials.

“Community Spaces” means SMB-operated or SMB-hosted member portals, groups, chats, forums, directories, social communities, or third-party platforms used to support the SMB community.

“User Content” means content you voluntarily submit, post, upload, or share through the Services, including profile information, business descriptions, posts, comments, photographs, videos, testimonials, feedback, and other materials.

“Services” means the SMB website, Memberships, Events, Digital Content, Community Spaces, communications, programs, and related offerings.

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2. Eligibility and Accounts

2.1 Age and Legal Capacity

You must be at least 18 years old and legally capable of entering into a binding agreement to purchase or use the Services.

2.2 Accurate Information

You agree to provide accurate, complete, and current registration, account, business, billing, and contact information.

2.3 Account Security

You are responsible for safeguarding your login information and for activity conducted through your account.

You must notify SMB promptly if you believe your account has been accessed or used without authorization.

2.4 Individual Use

Unless a plan or written agreement expressly states otherwise, Membership access is assigned to one individual and may not be shared.

You may not share your login credentials, member-only links, event access links, recordings, downloads, discount codes, or protected materials with another person.

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3. Nature of the Services

SMB provides professional networking, education, community support, business-development opportunities, and related resources.

SMB does not provide legal, tax, accounting, investment, medical, mental-health, or other regulated professional advice.

Information provided by SMB, its speakers, coaches, members, partners, or guests is general information only. You are responsible for evaluating the information and obtaining professional advice appropriate to your individual circumstances.

SMB does not guarantee business growth, revenue, clients, referrals, partnerships, sales, employment, contracts, visibility, attendance, or any other particular result.

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4. Memberships

4.1 Membership Benefits

Current Membership pricing, benefits, event access, discounts, resources, locations, and limitations are described on the applicable sales or checkout page.

Membership benefits may vary by plan, purchase date, location, legacy status, promotional offer, or other eligibility criteria.

Only the benefits expressly included in the Membership purchased by the Member are included.

4.2 Recurring Billing

Monthly and annual Memberships are recurring subscriptions.

By purchasing a recurring Membership, you authorize SMB and its payment provider to automatically charge the payment method provided at checkout at the stated monthly or annual rate, plus applicable taxes, until the Membership is canceled.

The applicable price, billing frequency, Membership benefits, and automatic-renewal terms will be presented before purchase.

4.3 Monthly Memberships

Monthly Memberships renew automatically each month until canceled.

A Member may cancel a monthly Membership at any time. Cancellation prevents future renewals and takes effect at the end of the current paid billing period.

Payments already processed are final, non-refundable, and will not be prorated based on the cancellation date, attendance, participation, or use of Membership benefits.

The Member will ordinarily retain access through the end of the paid billing period unless access is terminated because of a violation of these Terms, nonpayment, fraud, chargeback, misconduct, or another lawful reason.

4.4 Annual Memberships

Annual Memberships renew automatically each year until canceled unless the applicable plan is expressly described as non-renewing.

A Member may cancel an annual Membership at any time to prevent the next annual renewal. Cancellation does not provide a refund or prorated credit for the remaining portion of the current annual term.

The Member will ordinarily retain access through the end of the paid annual term unless access is terminated because of a violation of these Terms, nonpayment, fraud, chargeback, misconduct, or another lawful reason.

4.5 How to Cancel

Members may cancel an eligible recurring Membership through the My Subscriptions section of their SMB website account.

If the self-service cancellation feature is unavailable because of a technical issue, the Member may contact SMB at brittany@shemeansbusinesstx.com.

To avoid the next renewal charge, the cancellation must be completed before the renewal payment is processed.

A cancellation made after a renewal payment has been processed will apply to the following renewal period. The processed payment remains non-refundable except when required by law or when SMB confirms that the payment resulted from a verified billing error.

Deleting an account, leaving a Facebook group, unsubscribing from emails, failing to attend Events, or discontinuing use of Membership benefits does not by itself cancel recurring billing.

4.6 Rejoining After Cancellation or Payment Failure

If a Membership is canceled by the Member, manually canceled by SMB at the Member’s request, or terminated because of a failed, declined, disputed, reversed, or unpaid payment, the Member’s previous rate, discount, promotional pricing, founding-member pricing, or legacy pricing will not be preserved.

If the former Member later chooses to rejoin, they must purchase a new Membership at the pricing, terms, and benefits available at the time of re-enrollment. Rejoining is subject to Membership availability and any eligibility requirements then in effect.

SMB is not required to restore a former Membership rate or retroactively apply a previous discount.

This is the best location because it directly follows the cancellation instructions and applies to both voluntary cancellation and payment-related termination. You can also include the one-sentence version in the Wix checkout policy so members see it before purchasing.

4.7 No Pauses or Holds

SMB is not required to pause, freeze, extend, or place a Membership on hold because of travel, scheduling conflicts, illness, business changes, lack of attendance, or failure to use Membership benefits.

SMB may approve an exception in writing at its sole discretion. An exception in one situation does not require SMB to provide the same exception in another situation.

4.8 Membership Changes

SMB may update its schedule, speakers, event locations, platform, content, community features, operational procedures, and individual Membership benefits.

For monthly Members, material changes may take effect during a future billing period. Members who do not agree with a material change may cancel before the next renewal.

SMB will not intentionally remove substantially all material value from an existing annual Membership during its paid term without providing a reasonably comparable replacement, credit, extension, or other appropriate remedy.

SMB may change prices for future purchases and renewals. When reasonably practicable, SMB will provide advance notice before a price increase applies to an existing recurring Membership.

4.9 Membership Suspension or Termination

SMB may suspend or terminate a Membership for:

  • Failure to pay;

  • A disputed or reversed payment;

  • Fraud or unauthorized payment activity;

  • Sharing Membership access or protected materials;

  • Harassment, discrimination, intimidation, or unsafe conduct;

  • Repeated unsolicited promotion or spam;

  • Misuse of member information;

  • Disruption of Events or Community Spaces;

  • Violation of these Terms or community guidelines; or

  • Conduct that SMB reasonably believes may harm the community, its members, its reputation, or its operations.

When Membership is terminated for a Member’s violation, misconduct, nonpayment, or misuse, no refund or credit will be issued.

If SMB permanently terminates a prepaid annual Membership for reasons unrelated to the Member’s conduct or breach, SMB will provide an appropriate prorated refund, credit, or equivalent remedy for the unused portion.

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5. Events and Registrations

5.1 Registration

An Event registration is not complete until any required registration form and payment have been received and confirmed.

Some Events are limited to active Members, particular Membership plans, approved guests, or other eligibility groups.

Members must separately register for an Event when registration is required. Membership does not guarantee admission to an Event that reaches capacity.

5.2 Attendee Cancellations and No-Shows

Event tickets, registrations, deposits, tables, sponsorships, and add-ons are non-refundable unless the applicable checkout page or a separate written agreement expressly states otherwise.

No refunds or prorated credits will be issued for:

  • Attendee cancellations;

  • Missed Events;

  • No-shows;

  • Late arrival or early departure;

  • Scheduling conflicts;

  • Failure to use a purchased ticket;

  • Failure to meet an Event registration deadline;

  • Failure to attend because of personal travel, illness, childcare, work, weather concerns, transportation, or other individual circumstances; or

  • Failure to participate in an Event or use materials made available.

SMB may, but is not required to, allow a ticket transfer, Event credit, or other accommodation.

Unless otherwise stated, a purchaser may request to transfer an Event ticket to another eligible attendee by contacting SMB before the Event. Transfers are subject to capacity, Event eligibility, venue requirements, and SMB approval.

5.3 Event Changes

SMB may reasonably change an Event’s:

  • Speaker or facilitator;

  • Topic or agenda;

  • Start or end time;

  • Room or venue;

  • Seating arrangement;

  • Food or beverage arrangements;

  • Format;

  • Capacity;

  • Supporting vendors; or

  • Other operational details.

A speaker substitution, agenda adjustment, reasonable time change, or venue change within the same general service area does not automatically entitle an attendee to a refund.

5.4 Rescheduled Events

If SMB reschedules an Event, the existing registration will ordinarily transfer to the rescheduled date.

If the registered attendee cannot attend the rescheduled date, SMB may provide an Event credit or transfer opportunity when requested within the period stated in the rescheduling notice.

A rescheduled Event does not automatically qualify for a cash refund unless the applicable Event terms state otherwise or a refund is required by law.

5.5 Events Canceled by SMB

If SMB permanently cancels a paid Event and does not provide a rescheduled date, comparable replacement, or usable credit, SMB will refund the amount paid directly to SMB for that Event.

SMB is not responsible for airfare, lodging, mileage, meals, childcare, lost income, vendor supplies, or other personal or third-party expenses incurred in connection with an Event.

5.6 Retreats, Sponsorships, Programs, and Special Events

Retreats, conferences, sponsorships, marketing tables, vendor opportunities, payment plans, multi-session programs, and other special offerings may have separate cancellation, transfer, payment, and refund terms.

When separate written terms are presented before purchase, those specific terms control over conflicting general provisions in these Terms.

5.7 Admission and Removal

SMB may refuse admission, restrict participation, or remove a person from an Event for disruptive, unsafe, threatening, discriminatory, intoxicated, unlawful, harassing, or inappropriate conduct.

A person removed for misconduct or violation of these Terms is not entitled to a refund.

5.8 Personal Property and Ordinary Event Risks

You are responsible for your personal belongings, transportation, food choices, physical limitations, and participation decisions.

Attendance at an in-person Event may involve ordinary risks associated with travel, public gatherings, venues, food and beverages, weather, and interaction with other attendees.

Nothing in these Terms excludes responsibility that cannot legally be excluded or limited.

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6. Community Standards

SMB is intended to provide a professional and respectful environment.

You agree not to:

  • Harass, threaten, intimidate, stalk, or abuse another person;

  • Discriminate unlawfully;

  • Post hateful, sexually explicit, violent, defamatory, or illegal content;

  • Disrupt an Event or Community Space;

  • Repeatedly spam, solicit, or promote outside designated opportunities;

  • Collect, copy, scrape, sell, or misuse member information;

  • Add members to email or text-message marketing without permission;

  • Share confidential or private information belonging to another person;

  • Impersonate another person or misrepresent your affiliation;

  • Bypass access controls or security measures;

  • Share protected SMB materials; or

  • Use SMB primarily to recruit members into a competing group by misusing SMB member information.

SMB may moderate or remove content and may restrict, suspend, or terminate access when reasonably necessary to protect the community.

SMB does not guarantee the conduct, honesty, qualifications, quality, licensing, insurance, or performance of any member, speaker, sponsor, vendor, referral, or business introduced through SMB.

Members are responsible for conducting their own due diligence before entering into a business or financial relationship.

 

7. User Content

7.1 Ownership and Responsibility

You retain ownership of User Content you create.

You represent that you have the right to submit the User Content and that it does not violate another person’s intellectual-property, privacy, publicity, confidentiality, or other legal rights.

7.2 Operational License

By submitting User Content to a Community Space, member directory, Event page, or other SMB feature, you grant SMB a non-exclusive, royalty-free license to host, store, reproduce, format, and display that content as reasonably necessary to operate the applicable Service.

This operational license ends when the content is removed, except for reasonable backup, archival, legal, or recordkeeping copies.

7.3 Promotional Use

SMB will not treat every private Community Space post as permission to use that post in public advertising.

SMB may publicly reshare content that:

  • You submit for public posting;

  • Tags or directly mentions SMB in a public social-media post;

  • You provide as a testimonial, success story, speaker submission, or promotional feature;

  • You expressly authorize SMB to use; or

  • Is captured through Event photography or recording under Section 8.

You may contact SMB regarding the future use of a testimonial or promotional submission. Removal will not necessarily apply to materials already printed, published, scheduled, or incorporated into completed work.

 

8. Photography, Video, and Recording Release

SMB Events may be photographed, filmed, livestreamed, or recorded.

By attending an Event, you grant SMB permission to photograph or record your image, likeness, voice, participation, business name, and statements and to use those materials for legitimate documentation, education, publicity, social media, website, email, and marketing purposes without compensation.

A person who wishes to avoid prominent photography or recording should notify SMB in writing before the Event and inform an SMB representative at check-in.

SMB will make reasonable efforts to accommodate the request but cannot guarantee that a person will not appear incidentally in crowd, venue, or background footage.

Speakers, coaches, sponsors, vendors, and featured participants may be required to sign additional media or content-release terms.

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9. Intellectual Property

SMB names, logos, graphics, event formats, website content, training materials, workbooks, recordings, Digital Content, templates, and other original materials are owned by or licensed to SMB and are protected by applicable intellectual-property laws.

Except for limited personal business use expressly authorized with the material, you may not:

  • Copy, reproduce, sell, license, or distribute SMB materials;

  • Share member-only materials with nonmembers;

  • Upload protected materials to another group, course, website, or platform;

  • Remove copyright, trademark, or ownership notices;

  • Record or redistribute a paid or member-only session without permission;

  • Create a competing paid product substantially copied from SMB materials; or

  • Use SMB names or logos in a manner suggesting sponsorship, affiliation, or endorsement without permission.

 

10. Payments and Taxes

Payments are processed through third-party payment providers.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges.

You are responsible for applicable taxes unless the checkout page states that taxes are included.

If a payment fails, is reversed, or is disputed, SMB may suspend access and attempt to collect an outstanding amount that is lawfully owed.

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11. Refund Policy

The Return and Refund Policy included below is incorporated into these Terms.

Except as expressly stated in that policy or required by law, all purchases are final and non-refundable.

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12. Third-Party Services

SMB may use or link to third-party websites, venues, payment processors, social networks, video platforms, event systems, community applications, and other services.

SMB does not control and is not responsible for a third party’s independent availability, security, terms, privacy practices, content, products, or conduct.

Your use of a third-party service may be subject to that third party’s terms and policies.

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13. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.”

SMB does not guarantee:

  • Uninterrupted or error-free website or platform access;

  • Permanent availability of a particular feature, speaker, Event, location, or resource;

  • Compatibility with every device or platform;

  • The conduct or results of another participant;

  • The accuracy of information supplied by a third party; or

  • Any particular personal or business outcome.

Nothing in these Terms limits a warranty or right that cannot legally be excluded.

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14. Limitation of Liability

To the fullest extent permitted by law, SMB will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, including lost profits, lost opportunities, lost data, reputational harm, or third-party expenses arising from or related to the Services.

To the fullest extent permitted by law, SMB’s aggregate liability arising from a claim will not exceed the greater of:

  • The amount the claimant paid directly to SMB for the specific Service giving rise to the claim during the 12 months preceding the event giving rise to the claim; or

  • One hundred dollars.

These limitations do not apply to liability that cannot lawfully be limited.

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15. Indemnification

To the extent permitted by law, you agree to indemnify and hold SMB harmless from third-party claims, losses, or reasonable expenses arising directly from:

  • Your unlawful conduct;

  • Your material violation of these Terms;

  • Your infringement of another person’s rights;

  • Your User Content; or

  • Damage caused by your intentional misconduct.

This provision does not require you to indemnify SMB for SMB’s own conduct to the extent such an obligation would be prohibited by law.

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16. Force Majeure

SMB is not responsible for delay, interruption, relocation, rescheduling, or inability to perform caused by circumstances reasonably outside SMB’s control, including severe weather, natural disaster, government order, public-health condition, venue closure, utility or internet failure, transportation disruption, labor interruption, safety threat, illness of essential personnel, or similar circumstance.

SMB will use reasonable efforts to provide a rescheduled service, substitute performance, credit, or other appropriate remedy based on the circumstances.

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17. Dispute Resolution, Governing Law, and Venue

Before filing a legal claim, the complaining party should provide written notice describing the dispute and allow the other party 30 days to attempt an informal resolution, unless emergency relief or a shorter legal deadline requires earlier action.

These Terms are governed by Texas law, without regard to conflict-of-law principles.

Any legal proceeding that is not resolved informally must be brought in a state or federal court with jurisdiction over the Texas county in which SMB maintains its principal business office, unless applicable law requires another venue.

Nothing in this section prevents either party from seeking appropriate temporary or injunctive relief.

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18. Changes to These Terms

SMB may revise these Terms to reflect operational, legal, technological, or Service changes.

The revised Effective Date will appear at the top of the Terms.

Material changes will apply prospectively when required by law. Changes to recurring Membership pricing or material billing terms will not be imposed retroactively on payments already completed.

Continued use of the Services after updated Terms take effect constitutes acceptance to the extent permitted by law.

 

19. Severability and Waiver

If part of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

A failure by SMB to enforce a provision in one situation is not a waiver of the right to enforce it later.

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20. Entire Agreement

These Terms, the Privacy Policy, the Return and Refund Policy, the applicable checkout description, and any separate written terms presented for a specific offering form the agreement between you and SMB concerning the Services.

When specific written terms for an Event, retreat, sponsorship, payment plan, or program conflict with these general Terms, the specific written terms control for that offering.

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21. Contact

She Means Business
Website: www.shemeansbusinesstx.com
Email: brittany@shemeansbusinesstx.com
Location: Houston, Texas, USA

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RETURN AND REFUND POLICY

She Means Business

Effective Date: July 24, 2026

SMB provides memberships, capacity-limited Events, Digital Content, community access, and other time-sensitive Services. SMB commits time, staffing, technology, venue capacity, materials, and other resources based on purchases and registrations.

Except as expressly stated below or required by law, all purchases are final and non-refundable.

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1. Membership Payments

Monthly and annual Membership payments are non-refundable once processed.

SMB does not provide refunds or prorated credits because a Member:

  • Cancels during a billing period;

  • Does not attend Events;

  • Does not access the member platform;

  • Does not use included benefits;

  • Experiences a scheduling conflict;

  • Changes businesses, employment, location, or availability;

  • Is dissatisfied with attendance at a particular Event;

  • Fails to cancel before a renewal payment is processed; or

  • Forgets that the Membership renews automatically.

Cancellation prevents future renewal charges but does not reverse a payment that has already been processed.

Members ordinarily retain access through the end of the paid billing period.

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2. Monthly Membership Cancellation

Monthly Memberships may be canceled at any time through the Member’s My Subscriptions page.

Cancellation takes effect at the end of the current paid billing period and stops the next monthly renewal.

No refund or prorated credit is provided for the remaining portion of the current month.

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3. Annual Membership Cancellation

Annual Memberships may be canceled at any time to prevent the next annual renewal.

Cancellation does not provide a full or partial refund for the current annual Membership term.

The Member ordinarily retains access through the end of the paid annual term.

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4. Event Purchases

Event tickets, registrations, tables, sponsorships, deposits, and add-ons are non-refundable when the purchaser cancels or fails to attend.

SMB may approve a ticket transfer or Event credit at its discretion, subject to eligibility, capacity, timing, and Event-specific restrictions.

Approval of a transfer or credit in one situation does not create a continuing obligation to offer the same accommodation.

 

5. Rescheduled Events

If SMB reschedules an Event, the registration will ordinarily transfer to the new date.

When an attendee cannot attend the new date, SMB may offer an Event credit or attendee transfer if requested within the period stated in the rescheduling notice.

Cash refunds are not automatically provided for rescheduled Events unless required by law or expressly promised in the Event-specific terms.

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6. Events Canceled by SMB

If SMB permanently cancels a paid Event and does not provide a rescheduled date, substantially comparable replacement, or usable credit, SMB will refund the amount paid directly to SMB for that Event.

SMB is not responsible for travel, lodging, childcare, meals, supplies, lost income, or other third-party expenses.

 

7. Digital Content

Purchases that include immediate access to recordings, downloads, templates, courses, member libraries, or other Digital Content are non-refundable after access has been provided.

Technical problems should be reported to SMB so that reasonable efforts can be made to restore access.

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8. Retreats, Programs, Sponsorships, and Payment Plans

Retreats, multi-session programs, sponsorships, marketing tables, vendor opportunities, and payment plans may have separate terms.

Deposits and installment payments may be expressly designated as non-refundable.

The specific written policy presented before purchase controls for that offering.

Canceling participation does not automatically cancel remaining installments when the purchaser agreed to a fixed total price paid through an installment plan. Any such commitment must be clearly disclosed in the offering’s specific checkout terms.

 

9. Billing Errors and Duplicate Charges

SMB will correct verified duplicate charges or billing errors caused by SMB or its payment system.

Please report a suspected billing error promptly by emailing brittany@shemeansbusinesstx.com with the purchase date, amount, and relevant transaction information.

A refund request based on a billing error is different from a request to refund a valid purchase because the purchaser changed plans, did not attend, or did not use the Service.

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10. Chargebacks and Payment Disputes

Before initiating a chargeback, please contact SMB so that we have an opportunity to investigate and resolve a billing concern.

SMB may suspend related Membership, Event, Digital Content, or community access while a payment dispute is pending.

SMB may provide the payment processor with checkout records, acceptance records, login information, Event attendance records, cancellation records, communications, and other relevant documentation.

Nothing in this policy limits a cardholder’s lawful rights or remedies.

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11. Exceptions Required by Law

Nothing in this policy eliminates any refund, cancellation, or other right that cannot legally be waived.

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12. Contact

Billing and cancellation questions may be sent to:

Email: brittany@shemeansbusinesstx.com
Suggested subject line: Billing or Cancellation Request

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